Get the latest news on our training and certification portfolio. Our regularly updated learning paths and modules on Microsoft Learn can help you keep current. Use training to build and enhance your skills, and then move ahead by validating those skills with a Microsoft Certification.
This month, explore our new Power BI learning path and new modules for Customer Voice and Customer Service. Plus, we’ve converted some Power Apps module exercises to labs, and we’ve added integration modules for Sales and Supply Chain Management and for Field Service and Supply Chain Management. If you’re interested in translation, check out our cross-app module that can be used in Business Central, Commerce, Customer Service, Field Service, Finance, Supply Chain Management, and Sales.
Work through these and other modules at your own pace. Use free, online training on Microsoft Learn to explore new skills to use on the job or to take your career in a new direction. If you need help figuring out which training to take, check out the Dynamics 365 learning paths and the Microsoft Power Platform learning paths.
The following learning paths and modules were released in October 2021.
Business Central
| Module | Role | Certification |
| Translate Dynamics 365 apps and documentation with Dynamics 365 Translation Service | Functional consultant, solution architect, administrator | N/A |
Customer Service
| Module | Role | Certification |
| Get started with Connected Customer Service for Dynamics 365 and Azure IoT | Functional consultant, business user | MB-230 |
| Schedule services with Customer Service scheduling | Functional consultant, business user | MB-230 |
| Set up Customer Service scheduling | Functional consultant, business user | MB-230 |
| Register and manage devices with Connected Customer Service for Dynamics 365 and Azure IoT | Functional consultant, business user | MB-230 |
| Get started with unified routing in Dynamics 365 Customer Service | Functional consultant, business user | MB-230 |
| Create visualizations for Dynamics 365 Customer Service | Functional consultant, business user | MB-230 |
| Create custom apps for Dynamics 365 Customer Service | Functional consultant, business user | MB-230 |
Customer Voice
| Module | Role | Certification |
| Gather customer feedback with Dynamics 365 Customer Voice | Functional consultant, business user | N/A |
Field Service
| Module | Role | Certification |
| Integrate procurement between Dynamics 365 Supply Chain Management and Dynamics 365 Field Service | Functional consultant, administrator, business user | N/A |
Power Apps
| Module | Role | Certification |
| Working with choices in Dataverse:
Lab – Create a new choice or modify an existing choice (Module update—converted “Create a new choice or modify an existing choice” exercise to a lab) |
Functional consultant | N/A |
| Use and understand controls in a canvas app in Power Apps:
Lab – Create a canvas app with unique controls (Module update—converted “Create a canvas app with unique controls” exercise to a lab) |
Functional consultant, app maker | N/A |
| Navigation in a canvas app in Power Apps:
Lab – Create navigation functions (Module update—converted “Create navigation functions” exercise to a lab) |
Functional consultant, app maker | N/A |
| Create formulas that use tables, records, and collections in a canvas app in Power Apps:
Lab – Using the ForAll function in a gallery (Module update—converted “Using the ForAll function in a gallery” exercise to a lab) |
Functional consultant, app maker | N/A |
Power BI
| Learning Path | Role | Certification |
| Empower modern analytics and business intelligence data cultures with Excel, Power BI, MS Teams, and SharePoint
8 modules |
Business analyst, data analyst | N/A |
Sales
| Module | Role | Certification |
| Convert prospects in Dynamics 365 Sales to customers in Dynamics 365 Supply Chain Management | Functional consultant, administrator, business user | N/A |
Product landing pages
| Business Central | Dynamics 365 Business Central on Microsoft Learn |
| Finance | Dynamics 365 Finance on Microsoft Learn |
| Commerce | Dynamics 365 Commerce on Microsoft Learn |
| Supply Chain Management | Dynamics 365 Supply Chain Management on Microsoft Learn |
| Customer Service | Dynamics 365 Customer Service on Microsoft Learn |
| Field Service | Dynamics 365 Field Service on Microsoft Learn |
| Marketing | Dynamics 365 Marketing on Microsoft Learn |
| Sales | Dynamics 365 Sales on Microsoft Learn |
| Power BI | Power BI on Microsoft Learn |
| Power Apps | Power Apps on Microsoft Learn |
| Power Automate | Power Automate on Microsoft Learn |
https://techcommunity.microsoft.com/t5/microsoft-learn-blog/new-microsoft-power-platform-and-dynamics-365-training-october/ba-p/1633477
https://techcommunity.microsoft.com/t5/microsoft-learn-blog/new-microsoft-power-platform-and-dynamics-365-training-october/ba-p/1633477
2021-11-09 16:00:00Z